Rocco Trapanese

Managing Director

Career Path to Your Current Position

Starting as an Associate Consultant in 2006, learned recruiting fundamentals and brass-tacks telephone skills at first. Then took over a full-cycle recruiting desk with a “left-over” client list of small size B to B companies (think printer blankets, o-ring sealants, flow control valves etc.) that was thought to be “dried up.”  Dug deep and found placements-galore in this neglected patch of our client list. Continued to develop cold-calling and prospecting skills to win new business at small to medium size companies over the next seven years until it was time to set-up Career Scout Japan!

Years in Recruitment

14 years

Industries Covered/Worked

Accounting & Finance, HR, Supply Chain Management 

Specialties / Skills

Sales, Management, Training, Accounting & Finance Recruitment 

Achievement/s You`re Most Proud of

Training and developing new recruiters utilizing best practices, then seeing them win clients by delivering top-notch customer service.

Company Culture/DNA

Hard working, quality focused, LOTS of teamwork and hustlingCSJ consultants are obsessed with setting a new recruiting standard for customer service.

Tell us something unique about how you (or your company) operate

Our teamwork is the secret“Everyone helps one anotherNo individual is bigger than the groupWe will dominate our market if we work as a team” is straight from our core values. Giving an “assist” to a colleague is celebrated and strongly encouragedMJ was the best, but CSJ loves Scottie Pippen! 

What is the most important attribute you typically look for in a candidate when hiring for your team/company?

Ability to self-motivate and continuously improveI can teach everything else needed to reach success. 

What has been your biggest career challenge?

Letting go of recruiting myself. I love it. But I’ll be serving our existing consultants better as a sales manager and teaching best practices instead of billing myself. 

What is most gratifying about your role?

Seeing new recruiters get excited about helping candidates and clientsThen watching those recruiters grow to top-billers and start helping the next generation of new recruiters is by far, most gratifyingThe teamwork cycle never ends. 

What goals do you have for the coming year?

I’m looking to make our top performers even better by diffusing best practices throughout the companyAlso, I’m aggressively hiring to fully staff our three sales business units (hope to have an extra two recruiters on each desk). 

Tell us one change you would be very happy to see happen related to recruitment in Japan?

I’d like to see the overall standard of matching increaseAlso, I’d like to see the “volume” and “KPI” driven business model for managing recruiters go awayWe are hoping to change that at CSJ. 

Any random thoughts you`d like to share about the Japan TA/Recruitment market?

It’s a great market and small / medium size companies need an excellent recruiting resource to help grow their business. Japan is the market and country to be in for customer service-oriented sales hunters.

Hobbies: How do you unwind outside of the job?

By winding up my 7 and 8-year-old daughters, then turning them loose to the chagrin of my wife 🙂 

Any Pet Peeves?

When my stuff gets misplaced. I hate that. Usually I’m the one who loses it in the first place though. 

Most Memorable Placement/Hiring Story

I helped one admin / accounting staff find a job at a 7-person company at the heart of the Great RecessionShe had been out of work for a few months and was clearly stressedShe cried as she signed the offer letter and called me her “onjin.”   I didn’t know what that word meant at the time and plainly said soWe both had a laugh. (onjin = savior) 

If you hadn`t gone into recruitment what would you have been?

SalesMy dad was a hot-shot, national leading salesman in the US known as the “sensei of sales” (although he has nothing to do with Japan)I’m most like him so I would have probably landed in sales somewhere.

Your last meal on earth, what would it be?

Not sure… but I could die happy with a mouthful of egg McMuffin and McDonald’s hashbrown the morning after a nomikaiBring on the apocalypse. 

Tell us an unusual fact about yourself that your friends might not already know.

I’m totally addicted to chess and table tennisI usually don’t reveal my inner-nerd as most of my friends tend to be of the jock-type (I was on the wrestling team for 6 years and tend to be surrounded by “bros.”) 

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